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TERMS AND CONDITIONS

Effective Date: June 21, 2025

Introduction

Welcome to (the "Website"). This Terms of Use Agreement (the "Agreement") is made and entered into by and between you and Lightning Leads Pro ("Company," "we," "us," or "our"). This Agreement governs your access to and use of the Website and any products, materials, and services provided by or on the Website (collectively, the "Services").

By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree, you must discontinue use of the Services immediately.

1. Acceptance of Agreement

1.1 Eligibility

You must be at least 18 years old to use the Services. By accessing or using the Services, you represent and warrant that you are at least 18 years of age and have the authority to enter into this Agreement.

1.2 Acceptance of Terms

By using the Services, you agree to be bound by this Agreement and our Privacy Policy. If you do not agree, you may not use or access the Services.

1.3 Modifications to Terms

We reserve the right to change this Agreement at any time. We will notify you by updating the "Effective Date" at the top of the Agreement. Your continued use of the Services after such changes constitutes acceptance of those changes.


2. Account Registration and Security

2.1 Account Creation

To use certain features of the Services, you may be required to create an account. You agree to provide accurate, complete, and updated information.

2.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use or suspected breach of security.

2.3 Account Termination

We may suspend or terminate your access at any time, for any reason, without liability to you. You may also delete your account by contacting [email protected].


3. Acceptable Use and Prohibited Conduct

You agree not to use the Services to:

  • Violate any applicable law, regulation, or contract

  • Infringe on intellectual property or privacy rights

  • Post or transmit spam, chain letters, or unsolicited promotions

  • Engage in harassing, abusive, threatening, or obscene behavior

  • Impersonate any person or misrepresent your affiliation

  • Upload or transmit viruses, malware, or harmful code

  • Use automated tools (e.g., bots, scrapers, spiders) without permission

  • Attempt to gain unauthorized access to our systems or dataInterfere with other users’ use of the Services

We reserve the right to investigate violations and take appropriate legal action.


4. Purchases and Payment

4.1 Purchasing Process

When purchasing products or services through the Website, you agree to provide accurate and complete information. All payments must be made through approved third-party processors such as Stripe, PayPal, or Authorized.net. We do not store full payment information on our servers.

4.2 Prices and Taxes

You agree to pay the price displayed during checkout. Applicable taxes and fees may be added based on your location.

4.3 No Refund Policy

All purchases are final. We do not offer refunds or trial periods unless expressly stated in writing. If you believe a billing error has occurred, contact us at [email protected].


5. Subscriptions and Renewals

5.1 Subscription Terms

Some services may be offered on a recurring basis. By subscribing, you agree to pay the recurring fees and any applicable taxes. Your subscription will automatically renew unless canceled before the renewal date.

5.2 Cancellation

You may cancel your subscription through your account settings or by contacting us at [email protected]. Cancellations are effective at the end of the current billing cycle.

5.3 Termination by Company

We may cancel your subscription and access at any time for any reason. If we do, you will retain access through the end of the current billing cycle unless your access was terminated due to a breach of this Agreement.


6. AI Technology and Usage Terms

6.1 AI Functionality

Our Services may include AI-powered features such as voice and text assistants. You understand and agree that:

  • These features may generate automated responses

  • Conversations may be recorded or logged for quality and training

  • AI-generated content is for informational use and may contain errors

6.2 AI Data Collection

We collect usage data from AI interactions to improve our Services. For more information, review our Privacy Policy.

6.3 AI Limitations

You are responsible for reviewing any AI-generated content before acting on it. We make no guarantees as to its accuracy or suitability for specific purposes.

7. User Content and Licensing

7.1 User Content Submission

If you post, upload, or submit any content to our Services, you represent that you own or control all rights to such content. You grant Lightning Leads Pro a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and publicly display such content.

7.2 Content Standards

User content must not:

  • Violate intellectual property rights

  • Contain offensive, defamatory, or illegal material

  • Misrepresent your identity or affiliation

  • Promote illegal activity or harassment

7.3 Monitoring and Removal

We reserve the right, but not the obligation, to monitor, review, or remove user content that violates these Terms or any applicable law.


8. DMCA Policy

If you believe your copyrighted material has been used in a way that constitutes copyright infringement, please submit a written DMCA notice to:

DMCA Agent: Lightning Leads Pro

Email: [email protected]

Address: 10922 Green Harvest Dr, Riverview FL 33578

Your notice must include:

  • A description of the copyrighted work

  • A description of where the infringing content is located

  • Your contact information

  • A statement under penalty of perjury that your claim is accurate

  • Your electronic or physical signature

We will respond in accordance with the DMCA and may remove the allegedly infringing content.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Lightning Leads Pro, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Services

  • Any unauthorized access to or use of our servers and/or personal data

  • Any interruption or cessation of transmission to or from the Services

  • Any bugs, viruses, or harmful code

  • Any content or conduct of any third party on the Services

In no event shall our total liability to you for all claims exceed the amount paid by you to us in the preceding six (6) months or $100, whichever is greater.


10. No Warranty Disclaimer

The Services are provided "as is" and "as available" without warranty of any kind. To the fullest extent permitted under law, Lightning Leads Pro disclaims all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement

  • Warranties arising from course of dealing or usage of trade

We do not guarantee that the Services will be uninterrupted, error-free, or free of viruses.


11. Indemnification

You agree to defend, indemnify, and hold harmless Lightning Leads Pro and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney’s fees) arising from:

  • Your use of the Services

  • Your violation of this Agreement

  • Your user content or conduct


12. Arbitration and Dispute Resolution

All disputes arising from this Agreement will be resolved through binding arbitration administered by the American Arbitration Association under its commercial rules. Arbitration shall take place in the state of FL. You agree to waive any right to a jury trial or class action.

If arbitration is not permitted, each party submits to the personal jurisdiction of the courts in FL.


13. Force Majeure

Lightning Leads Pro shall not be held liable for any delay or failure in performance due to events beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or government actions.


14. Miscellaneous Provisions

14.1 Entire Agreement – This Agreement and our Privacy Policy constitute the entire agreement between you and Lightning Leads Pro.

14.2 Severability – If any part of this Agreement is found unenforceable, the rest remains in effect.

14.3 No Waiver – Our failure to enforce any right does not waive it.

14.4 Assignment – You may not transfer your rights without written consent. We may assign ours freely.

14.5 Governing Law – This Agreement is governed by the laws of the state of FL, excluding its conflict of law principles.

14.6 Contact Information

Email: [email protected]

Address: 10922 Green Harvest Dr, Riverview FL 33578

Phone: (910) 286-0476

Website:

15. SMS/Text Messaging Terms

15.1 Program Description

By opting in to receive SMS/text messages from Lightning Leads Pro, you agree to receive appointment reminders, notifications, service updates, and promotional messages, where applicable. Message frequency may vary depending on your interactions with our Services.

15.2 Consent to Receive Messages

You acknowledge and agree that your opt-in constitutes your express written consent to receive recurring SMS/text messages from or on behalf of Lightning Leads Pro at the phone number you provide. Consent is not a condition of purchase.

15.3 Opt-Out and Help Instructions

You may opt out of SMS communications at any time by replying STOP. You may also reply HELP for support or contact us at [email protected].

15.4 Message and Data Rates

Message and data rates may apply to each SMS/text message sent or received. Please consult with your wireless carrier for applicable fees.

15.5 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

15.6 Privacy and Data Use

We will not share your mobile information with third parties for marketing or promotional purposes. SMS opt-in data and consent will only be shared with aggregators and providers necessary to enable delivery of the SMS messages.

15.7 Prohibited Uses

Our SMS/text messaging services will not be used to send illegal content, phishing attempts, or SHAFT (sex, hate, alcohol, firearms, tobacco) content that violates law or carrier guidelines.


Last Updated: June 21, 2025

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